Where We’re Located
Hole in the Wall Theater is located right in the heart of Downtown New Britain at 116 Main Street. We’re only a few minutes from both Rt. 9 and Rt. 72. Free parking for our productions is available in the Chestnut Street Garage, located next to the New Britain Police Station. Street parking is also free after business hours.
NOTICE: We have been informed that the New Britain Szczesny Garage has temporarily closed their Chestnut Street entrance. We instead recommend patrons park via the Bank Street entrance, located a 5 minute walk from the theater. Click the dropdown for a visual
Tickets
The best way to get your ticket for any of our upcoming productions or showcases is by going to our ticket purchase page.
Due to an overwhelming number of spam calls, we can no longer guarantee a hold on tickets if you need to make a reservation over the phone. However if you have trouble with our online system please leave us a message with your name, callback number and email and we will do our best to accommodate. Tickets can also be purchased at the door on performance nights with cash or credit card.
Admission for all Main Stage plays is $25 for General Admission and $20 for Seniors (62+) and for Students with a valid student I.D. The pricing of showcases and other community events will vary. Tickets purchased online may be subject to additional fees. Please see our tickets page for upcoming events.
Accessibility Information
Hole in the Wall Theater’s mission is to make theater accessible to everyone. As such, accessibility to our shows is one of our highest priorities. Below is some information to answer some common questions about our facilities.
Zero-Step Entry: Hole in the Wall Theater is a L-style Black Box theater, meaning the seats begin at the stage level and rise graduallyout. As such our lobby and theater are fully accessible to patrons.
Wheelchair Seating: Hole in the Wall Theater has wheelchair accessible reserved seating, directly near the entrance to the stage. Patrons who may need this seating may remain in their wheelchair at these spaces. As well the front row as a small 6″ step up that is prioritized for limited mobility patrons. Please note any seating requirements you may have in your ticket purchase, or contact us at the box office
Accessibility Parking: While Hole in the Wall Theater does not have a patron parking area (We instead suggest looking at the parking information above!), our production team lot located at 21 Walnut St has limited accessibility parking. If you need assistance entering the theater from the street, please contact us if we can provide additional accommodation
Large Room Stalls: Each of our lobby bathrooms has accessible bathrooms.
Content Warnings: In our commitment to making theater accessible for everyone, we advise all of our artistic teams to limit any technical effects that may make the show inaccessible for patrons. For any shows that contain technical elements that may hinder the experience of guests such as flashing lights / strobes, sudden loud noises or other aspects that could interfere with guest safety, notices will be placed at theater door and box office. If you have questions about the content of show do not hesitate to ask our box office staff.
We are continuing to improve our facility’s accessibility over time. If you have any other questions about our space accessibility do not hesitate to reach out to our box office team.
If you have suggestions or recommendations on partners who can help us in continuing this message, please send them to info@hitw.org , any feedback is very appreciated <3
Hours of Operation
Our Box Office opens at 7:00 PM for Friday and Saturday performances, and 1:00 PM for Sunday matinees. The theater opens at 7:30 PM on show nights, or 1:30 PM for Sunday matinees. We look forward to seeing you soon!